Refund policy

30-Day Satisfaction Guarantee

At NFPatch, your satisfaction matters. If you're not happy with your purchase, we offer a full refund of the product price within 30 days of delivery, even if you've opened and tried the patches.

How to Request a Refund

Contact us through our website at https://nfpatch.com/pages/contact within 30 days of receiving your order. Include your order number and a brief explanation of your experience.

Refunds

Eligible refunds will be issued to the original payment method. We aim to process refunds within 5 business days. Your payment provider may take additional time.

Shipping Costs

Original shipping charges are generally non-refundable under our voluntary satisfaction guarantee, except where required by law.

Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, contact us for a refund or replacement.

Professional Trial Kits

Our satisfaction guarantee also applies to professional trial kits.

Fair Use

We may investigate suspected fraudulent or abusive refund requests without limiting legitimate customer rights.

Consumer Rights

Nothing in this policy limits your rights under applicable consumer protection laws.